Terms of Service

1. The service

Adminalyse is a cloud-based software service for managing jobs, clients, staff, quotes, and invoices. We provide the service on a subscription basis ("as a service"). You can access it via a web browser, or install it as a desktop app on Windows, Mac, or Linux — no separate installation is required to use the service.

Adminalyse is a single subscription plan at £29/mo, with unlimited users. Every subscription includes a 14-day free trial period.

2. Your account

You must be at least 18 years old to create an account. You are responsible for keeping your login credentials secure and for all activity under your account.

You agree to provide accurate information when signing up and to keep your contact and billing details up to date.

3. Subscription and billing

After your 14-day free trial, your subscription will be billed monthly in advance. We use Stripe for all payment processing. By providing payment details you authorise us to charge your card on the renewal date.

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — we do not offer pro-rata refunds for unused time, except where required by law.

4. Your data

You own all data you enter into Adminalyse. We process it on your behalf as a data processor — you are the data controller for the personal data of your own clients and staff.

As the data controller, you are responsible for: registering with the Information Commissioner's Office (ICO) where required, having a lawful basis to process your clients' personal data, and carrying out a Data Protection Impact Assessment (DPIA) before storing special category data such as health information, vulnerability flags, or safeguarding notes. This applies whether or not you use Adminalyse's optional Clutter Image Rating, vulnerability, or safeguarding fields. We provide a DPIA template on request to help you get started, but it does not replace your own legal responsibility or advice.

We will not use your clients' data for any purpose other than providing the service to you.

On cancellation, you may export your data at any time from your account. We will delete your data within 90 days of account closure.

5. Acceptable use

You agree not to use Adminalyse to: • Violate any law or regulation • Process data you do not have the right to process • Attempt to access another customer's data • Reverse-engineer or copy the software • Upload malicious code or content

6. Availability and support

We aim for high availability but do not guarantee 100% uptime. We may perform maintenance with or without prior notice.

Email support is available to all subscribers at support@adminalyse.com.

7. Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising under these terms is limited to the amount you have paid us in the 3 months preceding the claim.

We are not liable for loss of profits, loss of data, or indirect losses arising from your use of the service.

8. Changes to the service or terms

We may update these terms from time to time. We will notify you by email at least 30 days before any material change. Continued use of the service after that period constitutes acceptance.

We may change pricing with 30 days' notice. If you do not wish to pay the new price, you may cancel before it takes effect.

9. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

Questions about these terms? Email legal@adminalyse.com.